I have not received my cashback for over 90 days. How do I claim the missing cashback?
If you’ve made a purchase and you have not received your cashback within 90 days, please chat to us.
We’re working on improvements to make this process faster in the near future, so stay tuned for the updates.
To minimise any chance of your cashback going missing, please ensure you are not using an ad blocker on your device. Both Android and iOS devices allow “cross-site tracking” to be turned off, which will prevent us from tracking your purchase correctly. Check your settings in Safari or other browsers if you are unsure.
Support for Ukrainian Refugees
- How can I open an account as a Ukrainian refugee in the EEA (European Economic Area)?
- What documents do I need to submit to open a Revolut account as a Ukrainian refugee in the EEA?
- Is Revolut free to download for a Ukrainian refugee?
- I am not Ukrainian but have fled Ukraine, can I still sign up?
- How do I add Hryvnias to my Revolut account?
- Which services will be available in the Revolut app for a Ukrainian refugee in the EEA?
- How much do I have to pay for using Revolut as a Ukrainian refugee?
- How do I order the card? What address should I put down as a Ukrainian refugee?