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What's a Qualified e-signature (QES)?

A qualified e-signature is, in a legal sense, the equivalent of your handwritten signature.

This signature meets specific requirements governed under EU regulations and is backed-up with a qualified certificate. The certificate will be issued once our third party provider, InfoCert SpA verifies your identity, and you've consented to the Personal Terms and Conditions.

Your qualified e-signature (QES) will sign your personal Terms and Conditions as displayed on the website ( or in your app.

Your QES will sign your personal Terms and Conditions in order to meet specific EU requirements. Without QES you will not be able to access your account.

If you have any questions, please chat to us.

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