To get a copy of your transfer confirmation:
Every time you successfully submit a bank transfer, you can download a transfer confirmation as a proof of payment receipt. If your transfer hasn't landed yet, you can share the relevant transaction confirmation with your recipient to give to their bank – this can often speed up the process of tracking your transfer.
The transfer confirmation includes:
If for some reason you are not able to download the transfer confirmation statement yourself or you need SWIFT/MT103 message, please complete a request to our support team here.