What is the Promotion about?
Revolut is offering existing Personal customers the opportunity to subscribe to a Revolut paid personal subscription plan (Plus, Premium, Metal or Ultra) (each, a “Paid Plan”) with no subscription fee for the first month (the “Free Trial”) by earning RevPoints.
These terms and conditions (the “Promotion Terms”) set out the rules that apply to the Promotion. When participating in this Promotion, you must comply with these Promotion Terms, as well as the terms and conditions that apply to your Revolut Personal account and RevPoints and any other applicable terms and conditions. For your use of a Paid Plan, you must comply with the Paid Plan terms and conditions.
We’ll show you how many RevPoints you need to earn, the time within which you must earn the RevPoints and the Paid Plan for which you can have a Free Trial in our notification via email, in-app message or a push notification inviting you to participate in the Promotion, (the “Communication”).
When is this Promotion open?
This Promotion runs for the period of time as set out in the Communication (the “Promotion Period”).
Who is eligible for this Promotion?
You must meet the following eligibility criteria during the Promotion Period to participate in this Promotion:
- be an active Revolut Personal customer with no restrictions on your account, and
- receive the Communication from Revolut inviting you to participate in this Promotion.
What do I need to do to participate in this Promotion?
You must complete the following steps to get your Free Trial:
- enrol in this Promotion by clicking on the link in the Communication,
- earn the number of RevPoints set out in the Communication within the Promotion Period,
- wait for up to two weeks after Promotion Period ends to receive an email or notification from us confirming that you have your Free Trial, and
- start your Free Trial.
How do I start my Free Trial?
To start your Free Trial, complete the steps to upgrade your Revolut Personal account to your offered subscription plan. You will receive a communication in the two weeks following the Promotion Period end date giving you the option to start your free trial.
The Paid Plan for your selected Paid Plan and related fees will apply to you during your Free Trial. We will not charge you the subscription fee for the 1 month period of time included in your Free Trial. We’ll let you know that your Free Trial is due to expire before it does. After your Free Trial ends, if you do not cancel your Paid Plan, by default you will remain on your selected Paid Plan, and normal billing (whether monthly or annually) will apply.
Right to cancel
You have the right to cancel your subscription plan within the Free Trial, after which normal cancellation and downgrading rules will apply (see the “Fees for downgrading your Paid Plansubscription” section of the Paid Plan Terms for more information). If you are a Revolut Bank UAB, Zweigniederlassung Deutschland customer, your Paid Plan subscription has an initial fixed term and any downgrade during the initial fixed term will take effect at the end of the initial term until the end of which you must pay the subscription fees. See section 11 of the Paid Plan Terms, Part I for more information.
Physical Revolut card
You can order a Revolut card free of charge during your Free Trial period. However, if you decide to cancel your Paid Plan subscription during or at the end of the Free Trial, you will have to pay for the card (only if you ordered a “Metal” or “Ultra” card) and its delivery. The fee for the card and the delivery will be shown to you in the app before you order a card.
What other legal information should I know?
1. We may change, suspend or end the Promotion earlier than the end date we’ve mentioned above if there are reasonable grounds to believe the Promotion is being abused or may negatively affect Revolut’s goodwill or reputation. We may do this on an individual or promotion-wide basis.
2. If we need to change, suspend or end the Promotion before the end of the Promotion Period, we will announce this in the same way the Promotion was announced and we will give you notice through an email, push notification and/or in-app Inbox message. Any changes to the Promotion Terms will not affect your rights, if you have already participated in the Promotion.
3. Revolut will not be liable for any loss, whether directly or indirectly suffered, as a result of an reasonably unforeseeable event outside of its control and that is not due to fault or gross negligence which means we are unable to continue running the Promotion as planned. Please contact Support if you believe you qualify for a particular benefit in relation to the Promotion that has not been awarded to you as a result of early suspension or termination.
4. If you close your Revolut Personal account or your account becomes suspended or restricted before we grant you your Free Trial, you will lose your entitlement to it.
5. Revolut needs to process your personal data to perform our obligations under these Promotion Terms. For more information about how we handle personal data, see our Customer Privacy Notice.
6. These terms are published in English and any translation is a courtesy and an unofficial translation only. The English language version of these terms shall apply and prevail and be conclusive and binding. The English version shall be used in any legal proceedings. If, however, by law the local language should be used, the local language shall prevail (please consult the below table to find out if your local language prevails).
This Promotion is organised and offered to you by the following Revolut group entity that provides you with your Personal account. If you have a complaint about this Promotion, you can raise it directly with them. Please see below for the registered addresses of each Revolut group entity, prevailing language and the relevant laws and courts that have jurisdiction to determine any dispute you may have in relation to this Promotion. You can still rely on the mandatory consumer protection rules and law of the country where you live.
Revolutgroup entity/branch | Registered address | The law that applies to these Promotion Terms | Prevailing language | Which courts have jurisdiction |
Revolut Ltd | 7 Westferry Circus, London, E14 4HD | English law | English | The courts of England and Wales. |
Revolut Bank UAB | Konstitucijos ave. 21B, 08130 Vilnius, the Republic of Lithuania | Lithuanian law | English, unless by law the local language shall prevail | The courts of Lithuania (or in the courts of any EU Member State where you reside). |
Revolut Bank UAB, Sucursal en España | With tax ID W0250845E, duly registered with the Commercial Registry in Madrid under Volume 44863, Sheet 1, Section 8, Page M-789831 and with the Bank of Spain under number 1583. Its address is at Príncipe de Vergara 134, 4 planta, 28002, Madrid (Spain). | Spanish law | Spanish | The competent court in Spain. |
Revolut Bank UAB acting in France via its branch in France | 10 avenue Kléber, 75116 Paris, France (SIREN 917 420 077) | French law | The French version of these terms will prevail over other languages and be used in any legal proceedings. | The competent court in France. Please note that If you are unhappy with how we have dealt with your complaint, you can refer it free of charge to the Médiateur de l’Association française des Sociétés Financières (ASF). You can withdraw from this promotion free of charge and without having to indicate any reason within the first 14 days of participating by letting us know through the Revolut app or by emailing us at [email protected] (withdrawal form), provided that the promotion is not yet fully executed or has not ended. |
Revolut Bank UAB acting in Ireland via its branch in Ireland | 2 Dublin Landings, North Dock, Dublin 1, Ireland | Irish law | English | The competent court in Ireland. |
Revolut Bank UAB acting via its branch in the Netherlands | Barbara Strozzilaan 201, 1083HN Amsterdam, the Netherlands | Dutch law | Dutch | The competent courts of the Netherlands. |
Revolut Bank UAB, Zweigniederlassung Deutschland | FORA Linden Palais, Unter den Linden 40, 10117 Berlin, Germany | German law | English | The competent courts of Germany. |