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How do I download my transfer confirmation?

Everytime you successfully submit a bank transfer, you can download a transfer confirmation as a proof of payment receipt. If your transfer hasn't landed yet, you can share the relevant transaction Confirmation to your recipient to give to their bank—which can often speed up the process of tracking your transfer.

It includes:

  • Your name and account details
  • Your recipient's name and account details
  • Date the transfer was made
  • Transfer amount

To get a copy of your transfer confirmation:

  • Go to your Home tab
  • Find and select the relevant bank transfer in your transaction history
  • Click the 'Confirmation' / 'Download' button
  • This will open up a PDF document that you can save to your device

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