Making payments
Card issues
- I did not receive a tracking number for my delivery
- Why is my card not posted yet?
- Where can I get my card delivered to?
- My physical card is not working
- My disposable virtual card is not working
- My contactless card payment is not working
- I have exceeded all my PIN attempts!
- I want to change my card PIN
- What to do if my card was lost or stolen?
- My card has been compromised
- My card has been swallowed by an ATM
- My Revolut card is due to expire – what should I do?
- I've found my 'lost' card – how can I re-link it?
- What is Smart Card Updates?
- I would like a refund for my card
Getting a card
Paying by card
- Issues with card payments
- Refunds & Chargeback
- Using my card with Apple Pay or Google Pay
- Changing card security settings
- What is Dynamic Currency Conversion (DCC)?
- What currencies are supported for spending?
- Can I make payments in INR?
- Which currency balance will be deducted for spending?
- Does Revolut charge for card payments?
- Which merchants are not supported by Revolut?
- How do I cancel a recurring or scheduled payment?
- Paying with a frozen card
- Are 3D Secure transactions supported?
- What is a delayed transaction?
- What is the scheduled payments feature?
- What is card verification?
Splitting expenses with Group Bills
Withdrawing cash
- How do I withdraw cash?
- Where can I find ATMs?
- What are the usage limits?
- Does Revolut charge for cash withdrawal?
- Why did Revolut charge me for cash withdrawal?
- Why did the ATM charge a fee for my cash withdrawal?
- Why was my cash withdrawal declined?
- I didn’t receive the correct amount of cash
- Exchange rate for my cash withdrawal is wrong
- I don't recognise a cash withdrawal
- Why has my cash withdrawal been reverted?
- Why is my ATM withdrawal pending?
Sending money to a bank account or card
- Issues with transfers
- How do I send money to a bank account or card?
- Where can I make a bank or card transfer to?
- Will I be charged for sending money to a bank account or card?
- How fast is my outbound transfer to a bank account or card?
- What if I don't know the recipient's account details?
- What are the limits for sending money to a bank account or card?
- Setting up a Standing Order or a Recurring Payment
- What is SEPA instant?
- How are international bank payment fees determined?
- What recipient account details are required for transfers?
- What recipient account details are required for transfers to Sweden?
- My outbound transfer arrived in different currency?
- Which cards can I send money to?
- How do I edit bank or card beneficiary details?
- Authentication for recipients
Sending money to another Revolut account
Paying via Direct Debit
- What is a Direct Debit?
- What is the maximum amount payable in a single direct debit transaction?
- Setting up a Direct Debit
- Cancelling Direct Debits
- Can a merchant debit my account if I don’t have sufficient balance?
- Is Revolut charging me a fee for processing a direct debit?
- Can I set up as many direct debits as I want?
- I don’t recognise a Direct Debit payment
- What do I do if a direct debit on my account is incorrect?
- Why did my Direct Debit fail?
Revolut Gifting
Making donations
Revolut Shopper
- What is Revolut Shopper?
- How do I use Revolut Shopper?
- What browsers support Revolut Shopper?
- How do I use a multi-use virtual card with Revolut Shopper?
- How do I use a single-use card with Revolut shopper?
- How do I automatically enter card details at checkout with Revolut Shopper?
- What's the difference between Rewards Cashback and promo codes?
- How long does it take to Receive cashback through Revolut Shopper?
- Can Revolut Shopper track my website activity?
Getting Help with Bank Transfers
- Need help with EUR transfers?
- Need help with PLN transfers?
- Need help with RON transfers?
- Need help with AED transfers?
- Need help with AUD transfers?
- Need help with BGN transfers?
- Need help with USD transfers?
- Need help with CAD transfers?
- Need help with GBP transfers?
- Need help with CHF transfers?
- Need help with ILS transfers?
- Need help with ZAR transfers?
- Getting verified for ZAR transfers to South Africa
- Need help with SEK transfers?
- Need help with HUF transfers?
- Need help with CZK transfers?
- Need help with NZD transfers?
- Need help with DKK transfers?
- Need help with NOK transfers?
- Need help with HRK transfers?
- Need help with SGD transfers?
- Need help with JPY transfers?
- Need help with MYR transfers?
- Need help with HKD transfers?