How can we help?
Getting a card
Paying by card
Sending money to a bank account
Sending money to another Revolut account
Paying via Direct Debit
What is Revolut Pay payment method ?
Getting Help with Bank Transfers
For Personal Users
Issues with card payments
Why is my card payment pending?
Why has my card payment been declined?
I don't recognise a card payment
I've been charged more than once for the same transaction
Why did Revolut charge me for card payment?
Why did the merchant charge a fee for my card payment?
Exchange rate for my card payment is wrong
Why do I see an extra small charge on my statement?
Why has my card payment been reverted?
I would like a refund for something I bought
Refund is not showing up in my statement
Declined payment is not visible in transactions list
Payment declined by security system
Payment declined due to geolocation mismatch
Why my online payment was declined?
I've been charged for a declined payment