How can we help?

How do I know if my card order has been placed successfully?

You can check if your card order has been placed successfully by heading to the 'Cards' section of the app. You should be able to see your physical card details and the estimated time of arrival. Otherwise, please order your card in the same section.

Please note that if you have obtained a virtual card, you may still need to get a physical card in order to make any in-store transaction or to withdraw cash.

Related Articles