How can we help?
Personal
Business
Setting up an account
Making payments
Receiving payments
Managing my business
Merchant accounts
More
For Business Users
Merchant accounts
Getting started
Who can apply for a Merchant Account?
How do I apply for a Merchant Account?
How many merchant accounts can I have?
What is a linked business account?
Where can I find the T&Cs for my Merchant Account?
How can I allow my team member to access the Merchant tab in Revolut Business?
Can I close my Merchant Account?
Pricing: Fees & Allowance
How much does it cost to accept card payments?
What is a free allowance?
How much will I be charged per payment?
Will I be charged for FX fees for using a Merchant Account?
Where can I see the fees for a particular payment?
Will I be charged for withdrawing funds from a Merchant account?
Payments
What kind of card payments can I accept?
Can I accept cards without the Visa or Mastercard logo?
Can I accept prepaid debit or gift cards?
Can I accept chip and pin cards?
Is there a minimum or maximum payment amount per transaction?
In which currencies can I accept payments?
Are Merchant Accounts PCI-compliant?
Revolut Pay
What is Revolut Pay?
What are the benefits of offering Revolut Pay?
Can I offer Revolut Pay?
How do I use Revolut Pay?
Payment Requests
What is a payment request link?
How can I create a payment request link?
Can I send my payment request via email or other apps?
How can I check the status of my payment request?
What does it mean if a payment request is “paid”?
What does it mean if a payment request is “pending”?
What does it mean if a payment request is “expired”?
Can I check who paid a payment request?
Plug-Ins & API
Can I integrate Merchant Accounts with existing e-commerce platforms?
What is an API key and where can I find it?
How can I create my own payment gateway implementation?
Can I use the same API key for multiple websites?
How can I test payments before going live?
What is a webhook?
What does it mean when a payment is “uncaptured” on the Merchant portal?
Accessing Funds
How can I access funds from my Merchant Account?
How fast can I access my funds once the payment is processed?
How quickly do payments process?
Chargebacks
What is a chargeback?
What can I do to avoid chargebacks?
How do I know if I received a chargeback?
How do I fight a chargeback?
How will I be charged for a chargeback?
Refunding payments
Can I refund multiple transactions at once?
Can I partly refund a transaction?
I don’t have enough balance in my account for a refund. What should I do?
How long does it take for a refund to reach my customer?
How can I check whether a transaction has been refunded to the consumer?
Will I be charged for a refund?