Strategy & Operations Manager - Revolut Japan

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over, they’re given the most complex, hard-to-solve problems in the business 🧠 Then they create elegant, scalable solutions that keep pace with our ambitious growth plans. Without our Ops team, we’d be following the herd, not leading the pack – and that’s a place we never want to be 🐑

If you’re a superstar Ops Manager, keep reading ​​⭐

If being asked to solve the toughest problems our global super app has to offer excites you rather than scares you, keep reading 🤩

If you’re not afraid to roll up your sleeves and dive into the nitty-gritty of every area in a business with more than 18 million customers, keep reading 🧠

If you want to gain unparalleled experience with a next-level product at one of the world’s fastest growing companies, for goodness’ sake, stop reading and hit the link below to apply! 🚀

What you’ll be doing

• Building and optimising processes to prepare Revolut Japan for hyper growth
• Executing and scaling Japan operations and work with Japan Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut Japan products
• Strategy: exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
• Product improvement: proactively searching for new features to provide a seamless customer experience
• Managing critical vendor relationships and building performance tracking systems
• Developing strategic supply chain partnerships and negotiating commercial terms

What you'll need

• Fluency in both English and Japanese
• Solid track record of achievement - e.g. You have worked in a top tech company and/or startup, have quickly assumed responsibilities or have won competition awards (can be any of academic, professional, and/or sport)
• Ability to break complex problems into smaller ones and enjoy working with data to facilitate your work using such tools as SQL, Python or Excel
• Curious by nature and interested in making an impact
• Ability to demonstrate this through various projects you have been involved in
• Ability to make a good business case and convince people to help you execute

Nice to have

• 2+ years of professional experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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