Changing my business plan

To change your plan from the web:

• Go to the settings page by clicking on your account name in the top left corner
• Open Billing
• Click Change plan to view and select the plans you can change to.

To change your plan from the mobile app:

• Go to Home
• Click on your profile in the top left corner
• Tap Billing
• Tap Change plan and choose the plan you would like to change to.

If you are downgrading your plan, you must pay £49 (or equivalent currency) for any free Metal card which has been issued within the last 3 months and is not available on your new plan. After 3 months, you can downgrade your plan and keep Metal cards without any fees.

You can upgrade your plan at any time but you can only schedule a downgrade for the end of your current billing cycle. If you wish to downgrade your plan immediately, please reach out to our chat support.