Changing my business plan
To change your plan from the web:
- Go to the settings page by clicking on your account name in the top left corner
- Open Billing
- Click Change plan to view and select the plans you can change to.
To change your plan from the mobile app:
- Go to Home
- Click on your profile in the top left corner
- Tap Billing
- Tap Change plan and choose the plan you would like to change to.
If you are downgrading your plan, you must pay £49 (or equivalent currency) for any free Metal card which has been issued within the last 3 months and is not available on your new plan. After 3 months, you can downgrade your plan and keep Metal cards without any fees.
You can upgrade your plan at any time but you can only schedule a downgrade for the end of your current billing cycle. If you wish to downgrade your plan immediately, please reach out to our chat support.