Why does the sender see a different name in transfer details?
Revolut uses a banking partner to provide features like Direct Debits. The sort code belongs to our banking partner Modulr FS Ltd. However, Revolut is still the paying bank institution and your Direct Debit should go through without any issues.
However, if your account and company name looks different for the sender, they should double check the account details. If this continues, please take a screenshot of the issue and contact support here.
Related Articles
General
- Transfer fees
- How long do transfers take?
- How can I download my transfer confirmation or MT103?
- Where can I find my account details or IBAN?
- Does Revolut Business accept cash or receipt deposits?
- What is Revolut’s address?
- How to edit counterparty details?
- Local account details
- Local VS International transfers
- Multi-currency IBAN
- What are SEPA Instant transfers?