24/7 protection

Full stack security

More than 40+ million trust us to look after over £15.2B of their money. And armed with innovative tools and award-winning 24/7 support, it stays safe, secure and under control.

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“At Revolut, we know security isn't a luxury or just a regulatory requirement, it's a basic right. We build systems to keep your money safe and stay vigilant against criminals of all kinds. Be on hand day or night to resolve any issues is our duty to every single customer, worldwide.”Vlad Yatsenko, Co-Founder and CTO · Revolut

Secure money from the second you sign up

Strict identity checks

Powered by sophisticated machine learning, we verify identity quickly and thoroughly to prevent criminals from setting up accounts.

Biometric security

Every mobile device is attached to your biometrics. So if your phone is stolen, or your account is logged into on a new device, the same checks will apply.

Control your settings

Control your payment limits, cash withdrawals, and online shopping. Stay safe with location-based triggers. Flip screen down to quickly hide and show balances.

Activate cards in-app

Your physical card must be activated in your app. That’s the only place your PIN is available, too.

  • Strict identity checks

    Powered by sophisticated machine learning, we verify identity quickly and thoroughly to prevent criminals from setting up accounts.

  • Biometric security

    Every mobile device is attached to your biometrics. So if your phone is stolen, or your account is logged into on a new device, the same checks will apply.

  • Control your settings

    Control your payment limits, cash withdrawals, and online shopping. Stay safe with location-based triggers. Flip screen down to quickly hide and show balances.

  • Activate cards in-app

    Your physical card must be activated in your app. That’s the only place your PIN is available, too.

A-list algorithms that make spending (even) safer

If something looks suspicious, our award-winning machine learning models will pick it up. We’ll notify you and take action immediately. If we freeze your card, you can review and if you recognise the transaction, unfreeze in a tap.Get started

  • We freeze out thieves in seconds

    High-risk transactions and suspicious spending patterns are flagged immediately by our own award-winning, AI-based algorithms – all built in-house. We trigger proactive warnings that detect more than 95% of attempted scams. And an unauthorised transaction gets through? You’re covered by VISA and MasterCard’s liability protection. If you still encounter any issues, our award-winning support team are on hand 24/7 to help resolve issues in minutes. How’s that for peace of mind.

Superpowers for spending online

Ever heard of self-destructing card details? You have now. Your details are immediately deleted and refreshed after each purchase, so they can’t be reused.Get started

  • Over 85% of payment fraud starts online

    So how do we keep you protected? We can freeze your card instantly if anything suspicious happens online, too. For even more protection, use a single-use virtual card. The card details are immediately deleted and refreshed after each purchase, so they can’t be reused or skimmed by criminals. And they’re super easy to set up. Two-factor authentication is required for sensitive transactions, and you can label merchants you use regularly as trusted – so you don’t have to approve payments every time.

Private payments to keep your info under wraps

You decide whether to hide your name or profile picture when you’re sending money to a Revolut account that isn’t in your contacts – or choose not to be discoverable at all. All your chats are encrypted, too.

Send money with a safety net

If something doesn’t look right when you’re sending to an account outside of Revolut, we’ll notify you immediately. Scammers move fast, but we move faster.

Buying things

Cheap Taylor Swift tickets found through social media? We’ll warn you as you’re about to send money if something looks suspicious.

Making investments

You put a little money in, you get a lot of money out. If it sounds too good to be true, it probably is. We’ll help you stay vigilant, and in control.

Checking identities

Sometimes, people aren’t who they say they are. Our in-built systems help flag fraudsters using false identities before it’s too late.

A promise of work

Someone is offering work in exchange for money or personal details? You’ll get in-app warnings to avoid sharing anything important.

  • Buying things

    Cheap Taylor Swift tickets found through social media? We’ll warn you as you’re about to send money if something looks suspicious.

  • Making investments

    You put a little money in, you get a lot of money out. If it sounds too good to be true, it probably is. We’ll help you stay vigilant, and in control.

  • Checking identities

    Sometimes, people aren’t who they say they are. Our in-built systems help flag fraudsters using false identities before it’s too late.

  • A promise of work

    Someone is offering work in exchange for money or personal details? You’ll get in-app warnings to avoid sharing anything important.

Saved in 2023 alone

Protected by a 2,500 strong, 24/7 financial crime team, Revolut customers saved more than £4,780,000 in potentially fraudulent transactions.

£4,780,000

Safe, even when you're sleeping

Software updates

We launch app store updates regularly to stay further ahead of criminals’ latest techniques.

Cybersecurity measures

A cutting-edge prevention system, supported by an award-winning team of 2,500+.

Remote access detection

If your account is accessed from an unexpected location, we’ll take action immediately.

Protected funds

As a regulated financial institution, 100% of your deposits are safeguarded.

Learn more

  • Software updates

    We launch app store updates regularly to stay further ahead of criminals’ latest techniques.

  • Cybersecurity measures

    A cutting-edge prevention system, supported by an award-winning team of 2,500+.

  • Remote access detection

    If your account is accessed from an unexpected location, we’ll take action immediately.

  • Protected funds

    As a regulated financial institution, 100% of your deposits are safeguarded.

    Learn more

Help from a real human 24/7

...even on a Sunday. Forget wait times and hold music. Our encrypted customer chat support is on hand 24/7 in 100+ languages, directly from your app. All chats are encrypted, so your personal info stays safe.Visit the in-app chat
Help from a real human 24/7

Steps to take

If you have an issue

  • If you’re concerned your card has been compromised, freeze your card immediately. If you believe your card has been used fraudulently, fill out a chargeback form and we’ll help you resolve the issue.Learn more
  • If you think your account is at risk, immediately end any type of communication with the suspected scammer. Contact Revolut, and any other financial institution involved. Report the incident to the police.Learn more
  • Disconnect your account from the previous device. Try to use another device to log in to your account and change your passcode for security. If you're unable to login using another device, there are a couple of ways to recover your access.Learn more
  • If your account is temporarily restricted, please provide the information we are requesting in-app, as this will help resolve the issue much faster. If need help with any other issues relating to to this, please get in touch with our team.Learn more

Want to learn more?

Check out these resources to build your security knowledge

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